The fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials, manufacturing processes, or the “life cycle analysis” impact of its products.

This is why we developed Carbonfact, the only Carbon Management Platform dedicated to the textile and fashion industry. Our platform automates life-cycle assessment at the product level and carbon accounting and reporting at the company level. Equipped with Carbonfact, fashion companies model out product-level change to build their company’s broader environmental trajectory.

We raised a total of $17 million from Alven, Headline, Y Combinator and angel investors. Now, hundreds of brands and fashion groups are using Carbonfact (e.g. New Balance, Carhartt, Allbirds, Adore Me, Armedangels, Fusalp, Allbirds, Happy Socks, etc.).

What the role is about

As a Decarbonization Analyst, you will play a pivotal role in helping our customers reduce their environmental impact and drive their decarbonization efforts. you will report directly to Angie Wu (ex-Airbnb) and will play a crucial role in deploying Carbonfact's customers.

We are looking for someone who thrives in a data-driven environment, possesses strong analytical skills, and is motivated by the opportunity to directly engage with Carbonfact's customers.

Key Responsibilities:

• Lead Customer Deployment: Manage the deployment of customer accounts from start to thrill, ensuring a seamless and engaging experience from the kickoff meeting to the complete implementation of data systems.
• Customer Onboarding: Engage customers deeply throughout the onboarding process, collaborating closely with our Data team to ensure accurate and efficient data setup.
• Data-Driven Collaboration: Work with the Data, Engineering, Science, and Product teams to enhance customer onboarding processes and streamline communications. You’ll play a key role in ensuring that the data foundation is sound and contributes to continuous improvement.
• Analytics & Insights: Conduct basic data analysis to evaluate customer data, identify trends, and generate insights that support our customers' sustainability efforts. You will use these insights to inform project decisions, refine KPIs, and optimize performance.
• Stakeholder Management: Identify and manage relationships with key stakeholders within customer organizations to ensure ongoing engagement and project success.
• Customer Loyalty & Product Roadmap: Build lasting relationships with customers by continuously adding value and helping them reduce their environmental impact. Your insights will help shape Carbonfact’s product roadmap, ensuring it meets real-world needs.

What we’re looking for

• People who can thrive in a B2B customer-facing role managing different stakeholders and internal teams
• Analytical skills with the ability to interpret data and drive arguments based on insights.
• Project management & organizational skills
• Excellent verbal and written communication skills
• Fluency in English
• Located in Barcelona, Basel, Amsterdam or Paris

Work environment

• You can read more about our 5 principles here.
• You will work closely with Angie (Head of Customer Success) and Clémence (Customer Success Lead)
• We cover the usual modern amenities (MacBook, headset, ChatGPT subscription, etc.)
• We'll cover 100% of your health insurance at the best coverage level
• We organize work retreats 3 times a year
  
• We determine the compensation package (salary + equity) based on an internal grid which is fully transparent. At the time of hiring, we’ll determine your level based on the position, your track-record and experience. You will then be promoted to higher levels based on your performance and your impact on the company. Each level is associated with a predetermined compensation.
• For this position, we are looking for candidates with 1-3 years of experience.
• You can also expect significant equity with employee-friendly exercise rights.

Application and interview process

1. Submission of your application online
2. 30-minute visio with Marc (Cofounder & CEO) to see if it can be a mutual fit
3. 1-hour deep dive visio with Clémence (Customer Success Lead)
4. 1-hour interview with Angie (Head of Customer Success)
5. Take-home challenge
6. 45-minute culture fit with Martin (Cofounder & CPO)